As Group Maintenance Manager for Tesco Maintenance, Jason Cross had a dilemma. Each week, on-site engineers at each Tesco site were supposed to complete a roof check. However, standards across the UK were inconsistent (not least because there was a lack of uniformity in the tools used by each store), and there was no guarantee the check was being completed.
Implementing a nationwide standard through more than 750 stores was never going to be an easy challenge. Having shortlisted the tools required, Jason then had to find a way of ensuring they were where they needed to be, when they needed to be – small handheld equipment has a reputation for disappearing unaccounted for!
Implementing a nationwide standard through more than 750 stores was never going to be an easy challenge. Having shortlisted the tools required, Jason then had to find a way of ensuring they were where they needed to be, when they needed to be – small handheld equipment has a reputation for disappearing unaccounted for!